Armidale Boutique Accommodation is a family operated business, dedicated to making sure that all expectations of your stay are fully met or, even better, exceeded.

We have provided information about everything that we offer on our website so that you can make an informed decision about staying with us. We urge you, should you have additional questions, before you make a reservation, to email us at Tracy@ArmidaleBnB.com.au or phone 0402 058 504 or 02 6772 5276.

These terms and conditions are designed to make it quite clear, when you make a reservation with us, the responsibilities we both have. We provide exceptional accommodation and we want you to fully understand the nature of your commitment particularly concerning cancellations.

So ... please read the following information carefully and be sure of your travel or holiday needs prior to booking.

Tariff

The tariff is subject to alteration without notice.  Please don’t hesitate to phone or email for a firm quote.

Deposit

A deposit of 30% of the total is payable by American Express, Mastercard or Visa at the time of booking.  This confirms your booking at the tariff quoted. 

Payment

Payment is accepted by American Express, Mastercard or Visa. The balance is payable on or before the day of arrival, by credit card or cash.

Smoking

Smoking is not permitted on the property at either Camellia Court, or The Elms.

Cancellations

If you spend less time with us than you booked, either because you arrive after the scheduled date of your stay or you leave early, the full cost of the entire stay is payable.

Should you cancel your booking, we will do our very best to re-book those dates.  If we are successful, your deposit will be refunded less a $30 administration fee.  If we are unable to rebook the cancelled dates, your deposit will be forfeited.

Check-In & Check-Out

Check-in time is normally 2 pm though an earlier time may be arranged depending on the level of bookings at the time. Check-out time is 10 am, later by prior arrangement. A half-day rate is available by negotiation if you choose to stay beyond noon and the room is not required that evening.

We expect the kitchen to be clean and tidy when you leave, with washing-up spotlessly clean, dry and put away.  We can do this for you for an additional charge of $30.  As the dishwasher takes quite some time to run its cycle, we are happy to empty it if you would like to set it running before you leave.

Should you choose to leave the accommodation in an untidy state, we reserve the right to charge a cleaning fee of $30 per hour.

Accidental Breakage or Damage

While we realise accidental breakages will occur, we reserve the right to charge guests with the costs of replacement or repair to return furnishings and fittings to the extremely high standard we have set. It is a condition of occupancy that guests report any breakages and/or damage to furnishings and fittings on departure and that they "make good" those items that would leave the accommodation at a lesser standard than when they arrived.

Children are welcome, however we do expect parents to ensure that their children look after the accommodation in a way that leaves them in the same condition after the visit as when they arrived.

Pets

We are unable to accommodate pets UNDER ANY CIRCUMSTANCES, not even in your car over night, however there are several kennels in and around Armidale.  Please ask for phone numbers.